Know Your Rights

1 - What is the fair trading act? The fair trading act protects customers from untrue and unfair trades.

2 - What is the commerce commission's goal? the commerce commission's goal is to make New Zealanders better off by making sure markets are work well and consumers and business are good participants.

3 - Who besides the commission is responsible for the act and can take their own legal action?
the people who bought the products

4 - Who are the two types of groups the act applies to?
 producers and consumers

5- What do the acts apply to?
 Anything bought in New Zealand but not by a private seller or auction.

6 - Does it only apply if you intend to deceive? If it is broken or sold for an unreasonable then the act applys.

6 - Whose 'shoes' must the business put themselves into? the business should put themselves into the consumers shoes.

7 - What is the commission empowered to do? The commission is empowered to report irresponsible lending.

8 - How would you report a business? If you ever need to report a business you could report them by contacting the commission who then can take it to court if they suspect the sellers of breaching the act. Other ways to make an complaint include of applying to the high court to stop the act being breached you could also make a complaint through the Disputes Tribunals who are a version of a small claimed court.